I cannot say enough about Pawbo - it is amazing! I did a lot of research before purchasing this product and was nervous about getting it connected to my wifi, but I got the Pawbo connected with no problems in less than 5 minutes! My kitties and I love it. They come right up to the camera whenever they hear me log in to it when I am gone and wait for a treat or for me to turn on the laser! I love that it allows you to take pictures and I attached one to show the quality of the video! Customer Service is very receptive and helpful as well, you can tell that they really want to make their customers happy and have the best experience with their pets!